Olson + Baker were wonderful to deal with.
We purchased our item (a beautiful coat hook) but had to delay delivery due to a trip overseas.
We weren't dealing with an automated system, just real people who cared enough to help.
Olson + Bakers service and products have been outstanding. I can't recommend Jonathan at Olson + Baker enough.
He is an absolute star and has gone out of his way to provide superb service.
It has been an absolute pleasure buying a lovely piece of furniture from Olsen + Baker. Russell has been a delight to deal with, keeping me informed at every step of the delivery, even down to which colour would fit with my decor - nothing was too much.
I can’t recommend highly enough.
Recently purchased a Nordic Style candle holder, which I had admired at a recent stay at a holiday home in Norfolk. Product arrived very quickly. Contact via email from Jonathan. Excellent customer service and a gorgeous product too.
Thank you Jonathan and all at Olson and Baker.
Fantastic service, Jonathan was extremely helpful through my purchase.
Definitely recommend and would use again.
Lovely website, great communication, fast delivery and they came in at a price other shops couldn't compete with on the chair I was after.
Great range of products.
Purchased a beautiful rug from here and had a smooth overall buying experience.
First class service.
The Olson Baker team continue to deliver outstanding advice and product knowledge.
Really excellent customer service. Can not recommend this company highly enough - the products are high quality and their communication with the customer is first class. Jonathon always responded promptly to any queries and was very helpful.
I would definitely buy from them again.
Beautiful and high quality furniture!
Excellent delivery and customer services, even during difficult times like Covid 19.
Excellent communication and speedy delivery...
Couldn't have been better and will certainly buy from the company again.
Very good service, great communication and arrived very promptly
Bought some lovely wine glasses as a gift, quick delivery, great customer service and high quality product.
Would definitely buy from Olson and Baker again.
Excellent product but more importantly during these difficult times was the customer service level and great delivery team ....
take note Heal’s as you’ve not got a clue how to service customers
Beautiful item arrived earlier than indicated.
Customer service informed me of this & then followed up after delivery to make sure it arrived safely.
Fantastic customer service throughout the ordering process.
Great products - really pleased with my order.
So glad I came across Olson & Baker for my home accessories that I would not find elsewhere on the High Street.
The service is superb and the website is so intuitive!
10 out of 10! :D