At Olson and Baker, we’re dedicated to respecting and protecting your privacy.
This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.
Any questions regarding this policy and our privacy practices should be sent by email to [email protected] or in writing to Olson and Baker, Sum Studios, 1 Hartley Street, Sheffield, S2 3AQ. Alternatively, you can telephone +44 (0)114 348 8303.
Who are we?
How do we collect your information?
What kind of information do we collect from you?
How is your information used?
Who has access to your information?
How you can access and update your information
Security precautions in place to protect the loss, misuse or alteration of your information
Use of ‘cookies’
Links to other websites
17 and under
Transferring your information outside of Europe
We’re Olson and Baker, dealers of modern & contemporary designer sofas, furniture & lighting, our company number 09781027. Our registered address is Olson and Baker, Sum Studios, 1 Hartley Street, Sheffield, S2 3AQ.
We obtain information about you when you use our website, for example, when you contact us about products and services, place an order or if you register to receive one of our newsletters.
Business to Business: We sometimes collect information hosted in the public domain (e.g. from Google Business listings, business contact pages, social networks or third party data collectors) to contact you regarding our products and services – which we deem to be of legitimate interest to you and your business. For more information please contact [email protected].
We do not store your contact information unless you agree over the phone or via email to us keeping in touch.
The personal information we collect might include your name, telephone number, address, email address, IP address, and information regarding what pages are accessed and when. If you purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
We may use your information to:
– Process orders that you have submitted
– To carry out our obligations arising from any contracts entered into by you and us
– Dealing with entries into a competition
– Seek your views or comments on the services we provide
– Notify you of changes to our services
– Send you communications which you have requested and that may be of interest to you. These may include information about campaigns, new products, sales, promotions of our goods and services
– Process a grant or job application.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfill our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
We will not sell or rent your information to third parties.
When you use our website, we may use your data for personalised advertising with the help of Google AdSense and Google Analytics. These tools automatically send data to Google, including the URL of our website and your IP address. This data is used to maintain & improve the services and measure the effectiveness of advertising. More information on Google’s policies can be found here.
Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, subcontractors, couriers and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to process orders and deliveries). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Olson and Baker network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.
When you are using our secure online checkout page, your order is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services, then you can click ‘unsubscribe’ at the bottom of our marketing emails, or request that we stop contacting you via email to [email protected] or in writing to Olson and Baker, Sum Studios, 1 Hartley Street, Sheffield, S2 3AQ. Alternatively, you can telephone +44 (0)114 348 8303. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent via email, in writing or over the phone. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted via email, in writing or over the phone. You can change your marketing preferences at any time by contacting us by email: [email protected] in writing to Olson and Baker, Sum Studios, 1 Hartley Street, Sheffield, S2 3AQ. Alternatively, you can telephone +44 (0)114 348 8303.
The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at : [email protected], or write to us at: Olson and Baker, Sum Studios, 1 Hartley Street, Sheffield, S2 3AQ. Alternatively, you can telephone +44 (0)114 348 8303. You have the right to ask for a copy of the information Olson and Baker hold about you.
When you give us personal information, we take steps to ensure that it’s treated securely. Any sensitive information (such as credit or debit card details) is encrypted and protected with the following software 128 Bit encryption on SSL. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information or attempting to purchase any of our products.
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
We keep this policy under regular review. This policy was last updated in May 2018.