It has been an absolute pleasure buying a lovely piece of furniture from Olsen + Baker. Russell has been a delight to deal with, keeping me informed at every step of the delivery, even down to which colour would fit with my decor - nothing was too much.
I can’t recommend highly enough.
Excellent product but more importantly during these difficult times was the customer service level and great delivery team ....
take note Heal’s as you’ve not got a clue how to service customers
Fantastic service, Jonathan was extremely helpful through my purchase.
Definitely recommend and would use again.
Great range of products.
Purchased a beautiful rug from here and had a smooth overall buying experience.
First class service.
The Olson Baker team continue to deliver outstanding advice and product knowledge.
Recently purchased a Nordic Style candle holder, which I had admired at a recent stay at a holiday home in Norfolk. Product arrived very quickly. Contact via email from Jonathan. Excellent customer service and a gorgeous product too.
Thank you Jonathan and all at Olson and Baker.
Very good service, great communication and arrived very promptly
Olson + Bakers service and products have been outstanding. I can't recommend Jonathan at Olson + Baker enough.
He is an absolute star and has gone out of his way to provide superb service.
Lovely website, great communication, fast delivery and they came in at a price other shops couldn't compete with on the chair I was after.
Beautiful and high quality furniture!
Excellent delivery and customer services, even during difficult times like Covid 19.
Bought some lovely wine glasses as a gift, quick delivery, great customer service and high quality product.
Would definitely buy from Olson and Baker again.
Fantastic customer service throughout the ordering process.
Great products - really pleased with my order.
So glad I came across Olson & Baker for my home accessories that I would not find elsewhere on the High Street.
Olson + Baker were wonderful to deal with.
We purchased our item (a beautiful coat hook) but had to delay delivery due to a trip overseas.
We weren't dealing with an automated system, just real people who cared enough to help.
Really excellent customer service. Can not recommend this company highly enough - the products are high quality and their communication with the customer is first class. Jonathon always responded promptly to any queries and was very helpful.
I would definitely buy from them again.
The service is superb and the website is so intuitive!
10 out of 10! :D
Beautiful item arrived earlier than indicated.
Customer service informed me of this & then followed up after delivery to make sure it arrived safely.
Excellent communication and speedy delivery...
Couldn't have been better and will certainly buy from the company again.